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FAQ

FAQ2023-07-25T18:57:41+00:00

You’ve got questions and we’ve got answers.

Scroll below to see more information about our Rent To Own Financing, Free Delivery Zones and Set Up process, Customization Options, as well as other frequently asked questions that we receive from customers.

Affordable RTO
Financing

Buy Now & Pay Monthly

Fast & Free Delivery
To You

Free Delivery Zones in WV, OH, PA, KY, & NC

Customize Your
Building

Personalize Your Building For YOU

Frequently Asked Questions

What is the cost of delivery?2023-07-18T17:48:00+00:00

We offer free delivery and set up in many areas of WV, OH, PA, NC, and KY. Please check out our Free Delivery Zones to see if your area qualifies for free delivery.

If you are outside of our Free Delivery Zones, we can likely still deliver a building to you for low price.  Please contact us for more info.

How long does it take to receive my building?2023-07-18T17:53:00+00:00

If you are within 50 miles of Parkersburg, and we have a building available in our in-stock inventory that you are interested in, we can usually have the building delivered within 1-2 weeks.

For custom orders, our typical turn-around time from the day you place your order until delivery of your building is usually around 3 weeks. We strive to have all buildings built and delivered within 3 weeks year round, however, our timelines may be affected by delays in sourcing construction materials and weather. Please contact us for our most up to date lead times.

How are the buildings delivered?2023-07-18T18:03:55+00:00

All of our prefab buildings are delivered directly to your site with no set up required by you. We transport our prefab buildings with a tractor trailer that has a hydraulic rollback.

Our delivery drivers then use equipment called a “mule” which is similar to a fork lift, in combination with special tires that attach to the 4”x6” runners underneath the buildings. This allows us to drive the building itself to the site where you want it, without having to drive our larger truck and trailer through your property.

The “mule” allows the delivery drivers to level the building with pressure-treated blocking or concrete blocks (provided by customer). Please contact us if you have any delivery questions or need help in estimating how many concrete blocks you would need for your site.

What is the best type of foundation for my building?2023-07-18T18:06:09+00:00

There are many different options depending on where your building will be set up. All of our Dura-Built buildings are built on 4″x6″ pressure treated runners that are designed to be shimmed directly on the ground, and our drivers bring pressure treated blocks of wood and shims with them.

Due to the distance they travel, as well as crossing state lines, our drivers are unable to transport any concrete blocks with them. If you would prefer to have your building sit on concrete blocks, please contact us and we can help estimate how many blocks you will need to have on hand for delivery.

Some of our customers also like to pour cement pads or footers, or have gravel delivered and tamped down. We have layouts available for all of our building types that can be useful in planning out your concrete pad or footers.

What Colors of Roofing Do You Carry?2023-07-18T18:08:27+00:00

We offer a variety of stock metal and shingle roofing options to choose from.  Check out our customization page to learn more.

If there is a certain color of roofing that you are looking for, please contact us and we may be able to help.

Can I customize my building?2023-07-18T18:09:26+00:00
Do you offer any discounts on buildings?2023-07-18T18:14:53+00:00

We do offer a discount on bulk building purchases (3 or more buildings purchased at the same time), as well as affiliate discounts for individual customers and businesses that make multiple purchases over time.

If you are within 50 miles of Parkersburg, WV, we do offer discounts on our older stock models as well as preowned buildings that have been repossessed,  please visit our Inventory Page to see what discounted buildings are currently available.

If you have obtained a lower price on a similarly built building, please contact us, and we will see if we can match or beat that price.

How do the Rent To Own payments work?2023-07-18T18:17:33+00:00

Rent To Own financing was set up to allow customers to purchase their building now and pay for it over time.  Please visit our RTO Financing page to learn more about our Rent To Own payment plans.

Can I purchase a building without Rent To own?2023-07-18T18:19:53+00:00

Absolutely! We typically require a 10% down payment, and then you can pay the balance directly to our delivery drivers when they deliver your building. You can also pay in full when you purchase your building and not have to pay anything at delivery.  We accept cash, check, money order, as well as Visa, Mastercard, and Discover credit/debit cards.

What types of payments do you accept?2023-07-18T18:21:58+00:00

We accept cash, personal or business checks, money orders, and Visa, Mastercard, and Discover credit/debit cards.

If you would like to make a payment by PayPal or Venmo, please contact us for more info as there may be fees associated with these payment methods.

Can I have my building moved at a later time?2023-07-18T18:27:45+00:00

If you have moved to a new house, or just need to have your building moved to a different location, our delivery drivers can move it for you. They typically charge a minimum fee of $600 to move a building, and depending on the size of the building, distance it needs moved, and amount of time it takes, may require more. Please contact us and we can give you an estimate prior to moving the building.

If your building was purchased through a RTO payment plan, you will need to contact the RTO financing company that financed your building purchase to have it moved.  Please see our RTO Financing page for contact information.

**Due to insurance and liability concerns, our delivery drivers are unable to do any hauling for hire, so if your building was not purchased from us, or if you are selling your building to a third-party or you are a third-party purchasing one of our buildings from an individual, our delivery drivers are unable to move the building.**

Who do I contact about my Rent To Own payment account?2023-07-18T18:28:33+00:00

River Country Rentals, LLC
1680 County Road 1024
Cunningham, KY 42035
(270) 642-2479 Phone
www.rivercountryrentals.com

PMB Rentals, LLC
P. O. Box 489
Paris, TN 38242
(731) 642-0006 Phone

Platinum Rentals, LLC
P. O. Box 606
Cunningham, KY 42035
866-574-7446 Phone

What if I have an issue with my building after delivery?2023-07-18T18:33:53+00:00

We pride ourselves in delivering top-notch prefab buildings, however, if your building has been delivered and you are not satisfied with an aspect of the construction or material quality, or if you notice any issues over time, please contact us and we will work with you to resolve your issues.

Don’t see the questions and answers you are looking for?  Please contact us for more information.

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Free Delivery within 50 miles of Parkersburg, WV

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